Capita Business Travel: Tool Box: Profile Form

Creating a traveller profile goes beyond securing a favoured seat on an aircraft or ensuring dietary requirements are catered for. Increasingly, when flying overseas, more stringent security measures require that we collect and pass on specific information to immigration and border control authorities. Storing some of this information within a traveller profile helps to minimise potential delays at airport check-in.

Equally, from an organisational perspective, traveller profiles also help ensure that we are able to manage booking requests so that they conform to a predefined travel policy and comply with statutory requirements.

Additional benefits include:

• Contact details enable us to contact your travellers with important information and in the event of an emergency, in turn helping you to comply with Corporate Social Responsibility requirements. The booking process will be quicker and easier for travellers as they will not have to repeat personal information
• There is less risk of human error as traveller details are automatically loaded into the booking
• Frequent flyer cards and hotel membership numbers are automatically added to bookings
• Cost centres and  project codes etc are always added into the booking