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If you bought a British Airways or Virgin Atlantic Ticket between 11 August 2004 and 23 March 2006, you may be entitled to a partial refund of the fuel surcharge.
How to make your claim
You may be entitled to a refund of between £4 and £20 per passenger per long-haul return ticket, if you bought a ticket in the UK or in the US between 11 August 2004 and 23 March 2006
- All flights on Virgin Atlantic are “long-haul.”
- Most British Airways flights between the UK and non-EU destinations are long-haul.
A complete list of qualifying flights and full details of how to make your claim are available via the link below.
Please note that all claims need to be registered by 31st December 2012.
How we can help
Capita Business Travel can supply you with the ticketed information required for your claim, and will cover all tickets issued on your behalf over the qualifying period from 11th August 2004 through to 23rd March 2006.
The validating process of the Airline will determine whether or not the ticket is eligible for partial refund of the fuel surcharge. Only tickets deemed as Flown by the carrier will qualify for the partial refund.
Capita Business Travel will supply the data required to process your claim, at a cost of £250.00 plus VAT. By forwarding a request for data you accept this charge and subsequent invoice terms and conditions.
You will need to submit a request form by clicking on the link below.
Capita Business Travel will process the report and deliver the data to you within 4 working weeks.
Capita Business Travel can only provide data for corporate company claims and can not accept liability for missing data.
Capita Business Travel will not be liable for any additional costs or final settlement.
